Notation based on the Specified Commercial Transactions Law
Distributor | Yamakei Tea Co., Ltd. |
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Operation manager | Toru Saito |
Address | 〒436-0005 323-1 Dategata, Kakegawa City, Shizuoka Prefecture |
Phone number | 0537-64-3938 |
Email address | info@cha938.com |
URL | https://cha938.com |
About shipping |
Takkyubin ( Yamato Transport) * When selecting a delivery method "Nekoposu OK" For products not listed, please select a courier service.
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How to order | After ordering, you will receive an email confirming your order. The staff will contact you by email when the product is shipped. Regarding the sales quantity, the product is limited to stock. If the item you ordered is out of stock, we will contact you by TEL or email. |
Payment method | Credit card payment ・ Amazon Pay, Apple Pay, Google Pay, PayPay |
Payment deadline | Credit card payment: It depends on the card company you use. |
Delivery time | The product will be shipped within 3 business days after payment is confirmed. For products that are delayed in shipping, such as out of stock, we will inform you of the delivery date by e-mail. * Delivery is limited to Japan. |
Return / Exchange | Return period and conditions If you wish to return the item, please contact us within 10 days after the item arrives. * Please check the contents after the product arrives. Return shipping fee In case of defective products, we will bear the return shipping fee. If you wish to return the product for your convenience, you will be responsible for the return shipping fee. About defective products In the unlikely event that the product is damaged during shipping, is defective, or is different from your order, we will accept returns. After checking the stock status of our shop, we will replace it with a new one or an equivalent one. |